IMPORTANT - If you are having trouble signing in, your account may no longer be active. Once you have graduated from the Johns Hopkins University and are no longer affiliated as a student, your account becomes inactive. Please visit the Zoom FAQ for Students page for more information.


Zoom is a cloud-hosted, online collaboration platform enabling real-time communication to support course delivery, trainings, meetings, open houses/webinars, office hours, remote support, and ad-hoc collaborations. Zoom will enable all JHED users to host a virtual meeting anywhere in the world from any device.

Zoom Training & Tutorials

Zoom Resources

Has a feature of Zoom been puzzling you? Take a look at Zoom's Help Center for any questions you may have. There's an excellent array of tutorials to take you through any issues step by step.

For Johns Hopkins-specific information, please visit our help site.

Still not finding what you need? Contact our JHU Zoom Support Team at

Policies & FAQs